top of page

Dependability, Reliability and Affordability

All from a Trustworthy, Local, Family Owned Company.....

About Us

We are a full service company proudly serving Charlotte, Monroe and all surrounding areas since 1998. Jamie Dorton founded the company in 1998 and continues to provide constant and direct supervision of every facet of the business. Jamie has over twenty years experience encompassing all aspects of residential and commercial installation and service and currently holds all 3 available mechanical licenses (H1/H2/H3) in North Carolina and is licensed in South Carolina. As a third generation HVAC contractor Jamie has been involved in the industry his entire life and knows the most important part of business is customer service.

Prompt 7 Days a Week

We provide service seven days a week, 24 hours a day. Our rates are the same every day of the week - there's no extra charge for weekend service. Anytime you call, day or night, you will talk to a real person, never a machine.

Highly Trained, Trustworthy Technicians

We only send the best to your home. Every employee must undergo an extensive background check and mandatory drug testing as well as weekly technical training. You can be certain that any Dorton's employee that enters your home will be trustworthy, professional and have all the tools at his disposal to properly repair or install your system.

Serving the Charlotte Metro Area

We are proud to service Charlotte and the surrounding areas including:  Monroe, Marshville, Matthews, Mint Hill, Weddington, Waxhaw, Marvin, Indian Trail, Lancaster, Pageland, Fort Mill, Rock Hill./

Service On All Brands And Types Of Systems

We service all brands of air conditioners, furnaces, heat pumps and gas packs. Having well stocked service vehicles means that in most cases we have the exact part you need and can fix your problem the same day.

New Systems Installed The Right Way

The most important part of any new system is proper installation. The majority of premature equipment failure can be traced to faulty installation practices.

The only part of your new system that is controlled by the manufacturer is the piece of equipment that comes out of the box. The rest is the responsibility of the contractor you choose.

Unlike most contractors in this area we don't just sell you a piece of equipment and it as quickly as possible and hope to never hear from you again. We do not compromise on quality and our goal is to not only install your new system properly but to service it for you in the coming years and still be your HVAC contractor of choice when that system is ready to be replaced 10 - 15 years down the road. We have installed thousands of systems in and around the Charlotte area since 1998 and continue to provide routine maintenance for the majority of these systems today. Call us today for a free, in home estimate to replace your system.

We Guarantee Satisfaction

We stand behind each and every repair and replacement. Our only goal is to make our customers happy and we will not quit until you are satisfied.

Our outstanding service has earned us an A+ rating with the Better Business Bureau. We have also been presented with several Excellence In Customer Service Awards as well as countless local and trade related awards including the Super Service Award from Angie's List several times over the years.

Let us design your new "Comfort System" and you too can experience customer service at its finest. Call (704)226-0900 or (704)821-9925 to your free, no obligation in home comfort consultation.

Jamie Dorton - Owner

"Your Comfort Is Our Specialty"

NC License # 22092

SC License # 1129



Please present other repair / replacement estimates to technician upon arrival.

(704)226-0900 / (704)821-9925

bottom of page