Dependability, Reliability and Affordability
All from a Trustworthy, Local, Family Owned Company.....
Welcome!
We are a full service company located in Monroe, North Carolina. Jamie Dorton founded the company in 1998 and continues to provide constant and direct supervision of every facet of the business. Jamie has over twenty years experience encompassing all aspects of residential and commercial HVAC installation and service and currently holds all 3 available mechanical licenses (H1/H2/H3) in North Carolina and is licensed in South Carolina. As a third generation HVAC contractor Jamie has been involved in the industry his entire life and knows the most important part of business is customer service.
Prompt 7 Days a Week
We provide service seven days a week, 24 hours a day. Our rates are the same every day of the week - there's no extra charge for weekend service. Anytime you call, day or night, you will talk to a real person, never a machine.
Highly Trained, Trustworthy Technicians
We only send the best to your home. Every employee must undergo an extensive background check and mandatory drug testing as well as weekly technical training. You can be certain that any Dorton's Heating & Air employee that enters your home will be trustworthy, safe and respectful of you and your property. Many of our employees have been with us since the day we opened, back in 1998. This means you can be assured that our service technicians and installers are true professionals and have all the tools at their disposal to complete your job right the first time.
Serving the Charlotte Metro Area
We are proud to service Charlotte and the surrounding areas including:
Huntersville, Lake Norman, Davidson, Cornelius, Mooresville, Concord, Kannapolis, Monroe, Marshville, Matthews, Mint Hill, Weddington, Waxhaw, Marvin, Indian Trail, Hemby Bridge, Pageland, Fort Mill, Rock Hill, Clover and York.
Service on all Brands and Types of Systems
We service all brands of air conditioners, heat pumps, gas furnaces and gas packs. Having well stocked service trucks mean that in most cases we have the part you need and can fix your problem the same day.
New Systems Installed The Right Way
The most important part of any new system is proper installation. The majority of premature equipment failure can be traced to faulty installation practices.
The only part of your new system controlled by the manufacturer is the piece of equipment that comes out of the box. The rest is the responsibility of the contractor you choose.
Unlike most contractors in our area we don't just sell you a piece of equipment and install it as quickly as possible and hope to get paid and never hear from you again. We don't compromise on quality and our goal is to not only install your new system properly but to service it for you in the coming years and still be your HVAC contractor of choice when that system is ready to be replaced 10 - 15 years down the road. We have installed thousands of systems in and around the Charlotte area since 1998 and continue to provide routine service for the majority of those systems today. Call us today for a free in home estimate to replace your system or fill in the Estimate Request Form under System Replacement in the navigation bar.
We Guarantee SatisfactionWe stand behind each and every repair and replacement. Our only goal is to make our customers happy and we will not quit until you are satisfied.
Award Winning Service
Our outstanding customer service has earned us several Excellent Customer Service Awards as well as countless local and trade related awards and the Angie's List Super Service Award for 2011.
Jamie Dorton - Owner
"Your Comfort Is Our Specialty"
NC License #22092
SC License #1129
Let us design your new "Comfort System" and you can experience customer service at it's finest. Call (704) 226-0900 for your free in home comfort consultation.
Call us before you replace.
We will beat any competitors price on
a comparable system or pay you
$100.
GUARANTEED!
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